At Pluk Design, your privacy matters. This policy explains what personal data we collect, why we collect it, and how we keep it safe.
What data do we collect?
When you visit our website, place an order, or contact us, we may collect:
- Your name
- Email address
- Shipping and billing address
- Payment details (processed securely via Mollie – never stored by us)
- IP address and browser information (for analytics and security)
Why do we collect your data?
We use your data to:
- Process and ship your orders
- Respond to your messages
- Send updates (only if you subscribe)
- Improve and secure our website
Do we share your data?
Never for marketing. We only share your data with trusted partners essential to our services, such as:
- Mollie (for payment processing)
- Shipping carriers
- Our hosting provider (for website management)
How do we protect your data?
We use secure connections (SSL), strong passwords, and reliable hosting. Only authorized personnel have access to your information.
How long do we keep your data?
We retain your data only as long as necessary. For orders, we follow the legal retention period of 7 years (Dutch tax law). You can unsubscribe from newsletters anytime.
Your rights
You have the right to:
- Access your data
- Correct or delete your data
- Object to how we use your data
- File a complaint with the Dutch Data Protection Authority
To exercise your rights, email us at privacy@pluk.design.
Contact
Pluk Design
Anjelierstraat 7
Chamber of Commerce: 84943610
Email: privacy@pluk.design